Terms of Service

SHIPPING POLICY

Free shipping is available on orders of $75 (CAD) or more only within Canada and the United States.

Processing time is 1 to 4 business days regardless of shipping service selected for in stock items. We do not ship on Saturdays or Sundays or Holidays.

We are not responsible for lost or damaged packages. We are responsible for your new purchase until it reaches the Post Office. After that, it is out of our control and we recommend that you select an insured shipping service. Insurance is to protect against loss or damage during shipping. If you choose not to buy insurance and your purchase is lost or damaged, we cannot provide a refund or replacement.

All purchases are shipped by Canada post and insured through Canada Post.

REFUND POLICY

Herbs are not a one size fits all solution.  What works for some individuals may not work for others. Everyone is unique and some may experience the benefits of a product immediately, for others it may take up to two weeks or longer.

Due to the nature of our products, refunds and returns are not currently offered. If you have an issue with an order received please reach out to us directly via shop@soplantiful.com or Shopify Chat.

TERMS OF SERVICE

While herbs can offer some immediete benefits there is also an accumulative effect, in some cases requiring two or more weeks of use for results.

Our products are not intended to cure or prevent any type of disease or replace any prescription medication you are currently taking.

All products and thier associated statements have not been approved by the FDA, Health Canada or other International Health Administrations.

It is the responsibility of the purchaser to be aware of any allergies before consuming this product. We do not encourage combining our products with prescription medications, doing so may cause negative interaction or may make prescritions less effective.  Always consult with your local health professional before consuming.

We will not be be held responsible or liable for any direct, indirect or incidental damage to health or life arising out of the use or misuse of our products.